Photonics Enterprise’s, Standard General Terms and Conditions of Sale & Services:


This website is operated by Photonics Enterprise. Throughout the site, the terms “we”, “us” and “our” refer to Photonics Enterprise. Photonics Enterprise offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and / or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and / or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and / or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on GoDaddy India. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Photonics Enterprise, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

You agree to indemnify, defend and hold harmless Photonics Enterprise and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 1604, Shree Rasraj Heights, Rokadia Lane, Borivali (west), Mumbai 400092.

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 – Addition to Genral Standard Terms & Condition:

  1. You will pay for using this Service, including resulting products, according to the price list and payment methods set forth on this Website.  The price list and payment method are subject to revision by Photonics Enterprise at any time and whenever it deems necessary or advisable.  You will be bound by the price list and payment method in effect at the time you incur charges.  You will comply with these Terms in using your credit card that you have designated as your means of settlement for the Service.
  2. Your data may be used by Photonics Enterprise to advise you of products, services and special promotions. We may contact you by post, telephone SMS text, Whatsapp or email.
  3. You agree that the Service Providers may disclose the information you submit to them as they deem necessary or advisable to perform this Service. To pay Photonics Enterprise services, you will be asked to complete a Credit Card Authorisation Form. This form will require additional data including a valid and acceptable credit card, credit card number and billing address. Photonics Enterprise will retain and use this data for future orders until such time that you notify us in writing to update the information we have on file or request that we remove such information from our records.
  4. Photonics Enterprise is not responsible for and does not bear any responsibility or liability for any accident or damage that occurs during the delivery to you of any products.
  5. You agree that Photonics Enterprise may change the specifications of this Service, including any resulting product, and may supplement, modify, or revise these Terms at any time and without notice to you.
  6. If a controversy arises between you and Photonics Enterprise in connection with this Service, you agree that you will, prior to instituting any action or proceeding, participate in non-binding mediation in a good faith attempt to resolve the disagreement or dispute without resort to litigation.
  7. Photonics Enterprise reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of our Website following any such change constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this Website
  8. Our security measures are designed to prevent anyone from stealing and using your credit card number. In addition, consumer protection laws protect you against the unauthorized use of your credit card.

SECTION 21 – Privacy Policy:
This privacy policy sets out how Photonics Enterprise uses and protects any information that you give when you use this website. We may collect the following information:
1. Name and job title.

2. Contact information including email address

3. Demographic information such as postcode, preferences and interests

4. Other information relevant to customer surveys and/or offers

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. 

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Photonics Enterprise is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement

Photonics Enterprise may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st May 2021.
When you initially contact us to inquire about the Services, you must provide your contact information, including an email address. We will use this information to contact you regarding the Service and to announce new offerings and services that may be of interest to you. Any such communication will include information on how you may request to be removed from future mailings. Electing to be removed from these mailings will not impact your ability to use the Service or order goods and services offered by us

The confidentiality of our customers’ data is of the greatest importance to us. Photonics Enterprise has security measures in place to protect against the loss, misuse, or alteration of the data that you provide. Our policy is to treat digital photographs and accompanying data provided by customers with care and, subject to the other provisions of this Privacy Statement and the Terms and Conditions of Use, to use our best efforts to maintain our customers’ confidentiality. As with all electronic transactions, however, the security of your data cannot be 100% guaranteed.

We may share your personal data among our affiliates and representatives. We will not sell your personal information without your consent. We record the number of visits, paths taken, and time spent on our sites and pages. This data may be stored in our servers. However, none of this data is personally identifiable and we share this data only in the aggregate, reflecting overall internet or website usage trends.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


For further information regarding this website privacy statement or related Photonics Enterprise policies and procedures, please contact: Photonics Enterprise, 1604, Shree Rasraj Heights, Rokadia Lane, Borivali (west), Mumbai 400092, Maharashtra. E-mail: Revised Dt 01/05/2021

SECTION 22 – Cancellation, return & Refund Policy:
Cancellations must be made 15 days in advance of your order confirmation / our proforma invoice / informal order by email. Refund of the order fee will be made within 7 working days via the same of original payment. All cancellations made within 15 days forfeits your advance payment. 

Due to the customised  nature of your order, there are no refunds on any digital product order.

Refund Policy for Digital Products / Customised products :
Due to the nature of digital photography and customised nature or product Photonics Enterprise has a strict NO REFUNDS POLICY. Once a transaction has been completed (i.e., the buyer selected and paid for the product and then Photonics Enterprise has sent the buyer the correct product) it is then considered non-refundable. If a buyer has selected and purchase an incorrect product he/she must notify Photonics Enterprise, before receiving the “incorrect” product. Refunds will NOT be given due to “not liking a product”, selecting an incorrect product after the buyer has already received the product, or any other reason. If a mistaken product is sent to the buyer, as documented on the invoice, Photonics Enterprise will send the correct product to the buyer free of charge.

Payments must be made within 24 hours of your Ordering. 

Return & Refund Policy for Regular products and goods:
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If you are not entirely satisfied with your purchase, we’re here to help.

Refund & Returns:
You have 07 (seven days) calendar days to return an item from the date you received it.
 To be eligible for a return, your item must be unopened, in its original box, with original seal intact, unused and in the same condition that you received it. Your product must be in the original packaging.
Your product needs to have the receipt or proof of purchase. And the item serial number must match that mentioned on the invoice. you must not register the product for warranty or guarantee, you must not register the product in your name on the manufacturer’s website. You must not register the software in your name on your computer. If the product comes with the software you must not register the software or make use of the software after you have returned the goods. In event you have opened the original box or original seal, or used the product, then it does not classify for any refund or returns.

Once we receive your product, we will inspect it and notify you that we have received your returned product. We will immediately notify you on the status of your refund after inspecting the product. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

We strongly recommend that you check / test the product at our premises before taking the delivery and satisfy yourself that the goods are in brand new and perfect working order. Or you can do the same in front of the person who comes to deliver the product to you. In case if the product is found to be dead on arrival at our premises, you will receive a new product or will be offered a full refund on the spot (original method of payment) Once you have accepted the delivery and at a later date if you find that there is any technical or manufacturing defect, then we will provide you will full support to assist you in getting your product repaired by the companies authorised service centre. (however this condition does not justify for a return or refund)

You will be responsible for paying for your own shipping costs for returning your products. Shipping costs are non refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Contact Us If you have any questions on how to return your item to us.

Refund of Advance Amount:
Due to personalised / customised nature of the product, our business requires 100% advance amount from the customer at the time of placing the order. In case the product is a regular product available locally in India, then the product will be delivered within 15 working days from date of placing order and paying advance.

In case the product needs to be specially be imported for the customer, due to nature of the product and other government formalities (e.g. batteries can be shipped only by sea or road) the delivery time can be as long as 8 to 12 weeks. We will do our best to expedite this process and deliver the goods as soon as possible.

Due to any reason if we are unable to deliver the product (procured Domestically within 15 days and procured internationally within 8 to 12 weeks) without giving any sufficient or logical reason we will provide full refund to the customer along with our sincere apology (original method of payment).

Please make your selection carefully before placing your order and if you have any questions please do call us at +91 98200 29063 |